Why over 18K Houston families waiting for housing need to update their applications starting May 1

The Houston Housing Authority’s waitlist for housing vouchers has grown to more than 18,000 families. This situation highlights the struggle many face in finding affordable housing. The agency is now clarifying its roles, emphasizing that individuals must take action to maintain their place on the list.

Investigative reporter Amy Davis has reported on significant changes at the Housing Authority, with the latest update focusing on the Housing Choice Voucher waitlist. These vouchers assist families by covering a portion of their rent that they cannot afford.

KPRC 2 Investigates the Houston Housing Authority. A KPRC 2 viewer contacted Investigator Amy Davis to say she's been on the waitlist for a voucher for years. Amy Davis is getting answers for her and others in this part of our HHA investigation. (Copyright 2024 by KPRC Click2Houston - All rights reserved.)

In November, Davis introduced viewers to a 62-year-old cancer patient who has been on the housing voucher waitlist since 2016—over eight years. Many others are in similar situations, waiting for assistance.

Changes to Houston housing waitlist

Beginning May 1, individuals on the waitlist must register in the Housing Authority’s new Rent Café portal to confirm their contact information and select “Save My Spot” to remain on the list.

New Housing Authority CEO Jamie Bryant emphasized the importance of having current contact details.

“If we don’t have your current information—your email, phone number, or if you’ve moved—then we have no way of knowing how to contact you,” Bryant said. “Sometimes folks put themselves on a waitlist eight years ago and now they have moved out of Houston, they’ve gotten a job, and they no longer need the assistance, or they’ve already found housing.”

KPRC 2 Investigator Amy Davis talks with new Houston Housing Authority CEO Jamie Bryant. (Copyright 2025 by KPRC Click2Houston - All rights reserved.)

Starting May 1 at 9 a.m., users can log onto HousingForHouston.com for instructions on creating a profile in the new Rent Café portal.

They have until June 2 at 5 p.m. to complete this process or risk losing their spot on the waitlist.


About the Authors
Amy Davis headshot

Passionate consumer advocate, mom of 3, addicted to coffee, hairspray and pastries.

Andrea Slaydon headshot

Award-winning TV producer and content creator. My goal as a journalist is to help people. Faith and family motivate me. Running keeps me sane.

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