Harris County Jail continues to fail compliance standards, according to new inspection report
Staffing issues, inmates spending more time in holding cells, staff not following medical orders, or seeing inmate patients in a timely matter continue to plague the Harris County Jail, according to a new state inspection report obtained by KPRC 2 Investigates.
KPRC 2 ‘DRAINED’ Investigation: Students pay for professor’s giant water bill
Imagine having to start a GoFundMe campaign just to pay your huge water bill. It happened to a Houston college professor. The KPRC 2 Investigates team is sharing his story as we look into Houston water billing issues to help you avoid the same pricey problem.
KPRC 2 ‘DRAINED’ Investigates: Missing water meter found buried under concrete
Imagine paying your water bill every month on time only to learn years later you were actually paying for water your neighbors used. And now the Houston water department says you owe thousands more for your own water. Our KPRC 2 Investigates team has another example of Houston water issues leaving customers ‘DRAINED’.
‘I’m very confused.’ Retired Houston couple stressed over $2,000 water bill
Hundreds of Houston water customers who have paid their bills on time every month are getting slapped with enormous charges months later with no explanation. The KPRC 2 Investigates team is digging into the billing nightmares that are leaving customers “DRAINED.”
Pool contractor pleads guilty after allegedly stealing more than $1.7 million from more than 40 customers
On a hot, sticky, Texas day in Montgomery County, instead of swimming in the new pool she paid tens of thousands of dollars for, Jacquelyn Hieber sweeps up the debris around this ugly, stinking, cement hole that’s now in her backyard.
KPRC 2 investigates outdated water maps costing city of Houston millions
Water leaks and pipe breaks is an expensive problem in Houston. In our ‘DRAINED’ KPRC 2 Investigation we've learned the reason it often takes so long to fix these issues is because the city of Houston has wrong and outdated water pipe maps.
RESULTS: Changes to your water bill after our ‘DRAINED’ KPRC 2 Investigation
For months KPRC 2 Investigates has been fighting for you - asking why so many people are being “DRAINED" and forced to pay water bills they don't owe. The KPRC 2 Investigates team is actively investigating more than 200 customers who've reached out and our work is getting results.
KPRC 2 Investigates: Wrong electric bills for customers
Hundreds of electric customers in League City, Galveston, Alvin, and along the gulf coast are getting inaccurate, inflated electric bills. One woman called our KPRC 2 Investigates team when her electric company insisted she pays $2,000 she didn’t owe or get her power shut off.
The Evidence Room, Episode 10 - The Pom-Pom Mom Who’d Stop at Nothing
Wanda Holloway was the very model of a modern, middle-class mom. That is, until she became the focus of international attention following her arrest on charges of trying to hire a hitman to kill the mother of her daughter’s cheerleading rival.
KPRC 2 presents a special weeklong series on escaping and ending domestic violence
It’s a dangerous problem that’s often hidden from public view until it becomes deadly. Domestic violence caused by an intimate partner can leave victims feeling vulnerable and trapped. But help exists. Next week, KPRC 2 presents “Breaking Free”. We are partnering with law enforcement and agencies across our area to bring you a weeklong series focused on stopping partner violence. The goal is to provide support, resources, and solutions that can save lives.
Federal officials hold hearing on Live Nation and concert tickets, but Congressional investigation still ongoing nearly 15 months after Astroworld tragedy
A United States Senate hearing focused on “Promoting Competition and Protecting Consumers in Live Entertainment,” specifically related to Live Nation was held on Capitol Hill in Washington D.C. last week.
The Evidence Room, Ep. 8 - “Uncle Ronnie”
KPRC 2 Investigates’ hit docuseries ‘The Evidence Room’ is back with a new season. The series examines the Houston area’s most notorious crimes and convictions utilizing unprecedented access to evidence stored at the Harris County criminal archives. Season 2 begins with the case of Ronald Haskell.
KPRC 2 Investigates: Customer service runaround for months over missing fridge handles
If you’ve been in the market for a new appliance lately, you probably noticed, you don’t have as many options and sometimes items are on backorder for months. So you might not be as picky when you do find one you want. That’s part of the problem for a west Houston man who has been dealing with a refrigerator problem since October.
KPRC 2 Investigates: Can dealerships charge over MSRP?
For a lot of people, shopping for a new car has always been intimidating and frustrating and even more so in today’s market with higher prices. As consumers, we’ve been trained to start with the sticker price or MSRP and try to negotiate that down. But now, dealerships are adding markups on top of the MSRP. KPRC 2 Investigates explains what’s going on and how you can still negotiate the best price.
The Evidence Room: Best of Season 1
To dig deeper into the Houston area's most notorious crimes, KPRC 2 Investigates launched the original docuseries, ‘The Evidence Room.’ In each episode, you get unprecedented access to the Harris County Archives of Criminal Exhibits, like confession tapes, secret recordings, crime scene photos, and videos - and even the murder weapons themselves.
KPRC 2 Investigates: Fake crypto coach steals $30,000+ from Conroe family
As you look to make money in the new year, you may be curious about cryptocurrency. While it’s becoming more popular, it can be confusing. That’s part of why so many people fall victim to crypto fraud. A Conroe man said he did his homework and thought he was doing everything right, but he still lost a lot of money. He called KPRC 2 Investigates for help.
‘God provided a way’: Spencer Solves It team helps families in need this holiday season
Every year, KPRC 2′s Spencer Solves It Team brings a boatload of Christmas cheer to families in need in the Houston area with Christmas Miracles Week. Meet a family from Houston who is having a hard time making ends as their family unexpectedly grows.
Here are 5 ways to avoid a high water bill
KPRC 2 Investigates is exposing problems with Houston’s water bills and meter reading issues. In our ‘DRAINED’ Investigation, we learned many of you are getting crazy high bills and waiting months trying to resolve them. As people continue to send us questions and concerns we wanted to share five things you need to do to make sure you are not stuck with an insanely high water bill that you don’t owe.
13 months after Astroworld tragedy, HPD’s investigation continues and chief makes leadership changes
As the investigation being conducted by the Houston Police Department continues into the Astroworld tragedy, KPRC 2 Investigates has confirmed members of HPD’s leadership have been moved or simply moved on following the deadly concert.
Overcoming questions of jurisdiction and permitting that led to the city, county agreement following Astroworld tragedy
Months after 10 people died during a crowd crush at the Astroworld festival, there was still a back-and-forth over responsibility, authority and permitting for large events at NRG Park.
Judges, attorneys seek ways to alleviate court system back-up
HOUSTON The Texas Supreme Court recently ordered no jury trials or jury selections are to take place before Aug. 1, unless a plan is submitted and approved by the Office of Court Administration. Both prosecutors and defense attorneys agree the system cant handle much more of a back-up and they have got to find a way to get things moving. Thiessen said only 10 people are allowed in a courtroom at a time and that includes court staff. Thiessen and Musick both were quick to say the idea of trial participants wearing masks wont work. The back-up in the courts is also leading to an increase in the population at the Harris County jail.
Whats it like up in the skies right now? KPRC 2 Investigates shows you what social distancing is like while flying
While booking the first leg on United, we saw the promotion of social distancing by limiting or blocking the advance selection of middle seats. But had the flight been full, social distancing would not have been an option. When we landed in Austin, flight attendants asked us to exit one row at a time to keep our distance, but a few passengers ignored the request. An internal memo says flight attendants should approach the situation with empathy and respect. Southwests official policy says customers will be asked to wear masks when social distancing is not possible. Its an indication that perhaps bluer skies are ahead for an airline industry thats navigating through turbulent times.