Andrea Slaydon

How long does it take to get a passport? Should I try a service that helps expedite the passport process? Amy Davis has answers in Ask Amy.

A lot of the emails and calls we get at KPRC 2 News is from people who are having issues with a business or company. We wanted to spell out the steps you can take if you have an issue you cannot resolve.

This tax season get ready for surprises that could impact your budget. You can’t count on last year’s popular tax breaks and there’s no stimulus money headed your way. Learn what to expect and what you should know about getting help.

You could be paying more than you should for your electric bill. There’s a tax some people are wrongly being charged. What to look for on your bill and how you can get some of that money back.

The KPRC 2 ‘DRAINED’ Investigation into Houston’s water department is resonating. We have been digging into huge bills and inaccurate meter reads for months. Investigator Amy Davis joins Producer Andrea Slaydon to discuss the highlights of our latest round of cases and what it all means for others looking for help with their own bill issues.

We are right in the middle of tax filing season for 2022. Still, millions of returns from previous years are still not processed. The backlog is impacting a lot of people, including one Houston woman who called our KPRC 2 Investigates team for help.

Imagine having to start a GoFundMe campaign just to pay your huge water bill. It happened to a Houston college professor. The KPRC 2 Investigates team is sharing his story as we look into Houston water billing issues to help you avoid the same pricey problem.

In the Season 2 finale of The Evidence Room, KPRC 2 Investigates explores the confessions of serial killer William Reece, who preyed on women from Texas to Oklahoma in the late 1990s.

We are working to answer your water bill questions and concerns in our 'DRAINED' KPRC 2 Investigation. In today's Ask Amy, learn about new changes to your bill to help customers.

Dirty, brown, sludgy water is leaving homeowners in northeast Houston “DRAINED.” When KPRC 2 Investigates tested rust-colored water coming from the taps, we found 548 times the amount of iron allowed by state standards.

Water leaks and pipe breaks is an expensive problem in Houston. In our ‘DRAINED’ KPRC 2 Investigation we've learned the reason it often takes so long to fix these issues is because the city of Houston has wrong and outdated water pipe maps.

For months KPRC 2 Investigates has been fighting for you - asking why so many people are being “DRAINED" and forced to pay water bills they don't owe. The KPRC 2 Investigates team is actively investigating more than 200 customers who've reached out and our work is getting results.