Andrea Slaydon

https://www.click2houston.com/news/investigates/2022/11/14/drained-kprc-2-investigates-demands-answers-for-you-about-water-bill-issues-in-houston/

The holiday shopping season is in full swing - and so are thieves, working hard to trick you. More people are already being targeted by mail delivery schemes. Amy Davis explains you should know to protect both your packages and your personal information.

We are always looking for “Ways 2 Save” you money, especially during this holiday season. While your kids are making their holiday wish lists, you might want to check them twice for some of these “hot” resell toys. And if you need cash now, time to go through the toy box, because these are also the items you can sell fast.

For this Ask Amy episode, we are taking a look at the entire KPRC 2 Investigates series on the City of Houston water department. Investigator Amy Davis led our team on the ‘DRAINED’ series as we looked into issues from outstanding huge bills to brown water.

We know you are paying more for groceries right now and we are looking for ways to help you save money on holiday meals. We have five things we can do that can add up to big savings.

Dozens of you are telling us about your experience with the Houston Water Department. We’ve heard about phone calls, emails unanswered, and little to no communication to explain huge bills that threaten you and your family’s well-being. Now, KPRC 2 Investigates explains a customer’s last chance at getting help and how often it is working.

We have heard concerns about your water bills and we are working to get you answers. All this week our KPRC 2 Investigates team is highlighting some of the issues you are having. In the process, we got a chance to talk with the Director of Public Works for the City of Houston.

You have told us about the issues you are having with water bills in the city of Houston. Our Investigates team is working to find answers and solutions for you. On today’s Ask Amy, Amy Davis, and producer Andrea Slaydon talk about the series of water bill stories the team is working on.

Our KPRC 2 Investigates team has heard your complaints about your City of Houston water bills. These concerns include everything, from excessive water bills to outrageous and irregular meter readings. Customers are feeling “drained” and frustrated that there is no apparent recourse, and many are finding it hard to get answers from the city. It’s why all this week, the KPRC 2 Investigates team is taking a hard look at these issues and pushing city leaders for solutions.