Harris County Jail continues to fail compliance standards, according to new inspection report
Staffing issues, inmates spending more time in holding cells, staff not following medical orders, or seeing inmate patients in a timely matter continue to plague the Harris County Jail, according to a new state inspection report obtained by KPRC 2 Investigates.
Man convicted of quadruple murder in 1992 executed in Huntsville
Thirty-one years after the murders of four people inside a southwest Houston home, one of the men convicted of the crime was executed in Huntsville. Arthur Brown, Jr. was one of three men convicted of what was dubbed the “Brownstone Lane Murders.”
Dealing with IRS delays: What is being done to help backlogs
We are right in the middle of tax filing season for 2022. Still, millions of returns from previous years are still not processed. The backlog is impacting a lot of people, including one Houston woman who called our KPRC 2 Investigates team for help.
Thieves stole tens of thousands of dollars in equipment, including ‘Jaws of Life’, from Houston fire engines
At least four different fire departments, including the one in Houston, have fallen victim to theft, and tens of thousands of dollars of equipment, purchased with public funds have disappeared, KPRC 2 Investigates has learned.
KPRC 2 ‘DRAINED’ Investigation: Students pay for professor’s giant water bill
Imagine having to start a GoFundMe campaign just to pay your huge water bill. It happened to a Houston college professor. The KPRC 2 Investigates team is sharing his story as we look into Houston water billing issues to help you avoid the same pricey problem.
KPRC 2 ‘DRAINED’ Investigates: Missing water meter found buried under concrete
Imagine paying your water bill every month on time only to learn years later you were actually paying for water your neighbors used. And now the Houston water department says you owe thousands more for your own water. Our KPRC 2 Investigates team has another example of Houston water issues leaving customers ‘DRAINED’.
‘I’m very confused.’ Retired Houston couple stressed over $2,000 water bill
Hundreds of Houston water customers who have paid their bills on time every month are getting slapped with enormous charges months later with no explanation. The KPRC 2 Investigates team is digging into the billing nightmares that are leaving customers “DRAINED.”
Pool contractor pleads guilty after allegedly stealing over $1.7 million from more than 40 customers
On a hot, sticky, Texas day in Montgomery County, instead of swimming in the new pool she paid tens of thousands of dollars for, Jacquelyn Hieber sweeps up the debris around this ugly, stinking, cement hole that’s now in her backyard.
DRAINED: Neighbors still dealing with brown water despite a new plan to fix the problem
Dirty, brown, sludgy water is leaving homeowners in northeast Houston “DRAINED.” When KPRC 2 Investigates tested rust-colored water coming from the taps, we found 548 times the amount of iron allowed by state standards.
KPRC 2 investigates outdated water maps costing city of Houston millions
Water leaks and pipe breaks is an expensive problem in Houston. In our ‘DRAINED’ KPRC 2 Investigation we've learned the reason it often takes so long to fix these issues is because the city of Houston has wrong and outdated water pipe maps.
RESULTS: Changes to your water bill after our ‘DRAINED’ KPRC 2 Investigation
For months KPRC 2 Investigates has been fighting for you - asking why so many people are being “DRAINED" and forced to pay water bills they don't owe. The KPRC 2 Investigates team is actively investigating more than 200 customers who've reached out and our work is getting results.
KPRC 2 Investigates: Wrong electric bills for customers
Hundreds of electric customers in League City, Galveston, Alvin, and along the gulf coast are getting inaccurate, inflated electric bills. One woman called our KPRC 2 Investigates team when her electric company insisted she pays $2,000 she didn’t owe or get her power shut off.
Ghosted by company: Customer stuck paying for a service that doesn’t work
Whether it’s a streaming service, a food box, or a clothing service, you probably have a subscription service to something. But a lot of these businesses and subscriptions are automated and getting in touch with someone when you have a problem can be tough. One woman asked Amy Davis for help when she was stuck paying for a service and a product that didn’t work.
Nearly 4 years after deadly botched raid on Harding Street, still no trial for former HPD officer who faces 2 murder charges
The federal investigation into Harding Street led to additional charges, and while Bryant pleaded guilty to falsifying government records, Goines has yet to face a jury with the feds or Harris County.
The Evidence Room, Episode 8 - “Uncle Ronnie”
KPRC 2 Investigates’ hit docuseries ‘The Evidence Room’ is back with a new season. The series examines the Houston area’s most notorious crimes and convictions utilizing unprecedented access to evidence stored at the Harris County criminal archives. Season 2 begins with the case of Ronald Haskell.
KPRC 2 Investigates: Customer service runaround for months over missing fridge handles
If you’ve been in the market for a new appliance lately, you probably noticed, you don’t have as many options and sometimes items are on backorder for months. So you might not be as picky when you do find one you want. That’s part of the problem for a west Houston man who has been dealing with a refrigerator problem since October.
Texas Medical Center increases parking fees. How families in need can find help
On Jan. 1, 2023, The Texas Medical Center, which serves 10 million patients a year and has over 100,000 medical workers, suddenly raised its parking fee from $15 to $19 for people parking 10 hours or more a day. This is a huge expensive for many families in our area. We also have solutions if you need help paying for parking.
KPRC 2 Investigates: Can dealerships charge over MSRP?
For a lot of people, shopping for a new car has always been intimidating and frustrating and even more so in today’s market with higher prices. As consumers, we’ve been trained to start with the sticker price or MSRP and try to negotiate that down. But now, dealerships are adding markups on top of the MSRP. KPRC 2 Investigates explains what’s going on and how you can still negotiate the best price.
The Evidence Room: Best of Season 1
To dig deeper into the Houston area's most notorious crimes, KPRC 2 Investigates launched the original docuseries, ‘The Evidence Room.’ In each episode, you get unprecedented access to the Harris County Archives of Criminal Exhibits, like confession tapes, secret recordings, crime scene photos, and videos - and even the murder weapons themselves.