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Ask Amy: Are calls from the CDC legit? Here’s what to know

What to know about repeated calls from 404-area code

Telemarketing calls can be disruptive, and many of you have recently reported receiving calls from individuals claiming to work for the Centers for Disease Control and Prevention (CDC). These callers aren’t trying to sell you anything—they’re asking a lot of questions. KPRC’s Amy Davis looked into the legitimacy of these calls after receiving several herself.

Persistent calls from the same number with 404 area code

Amy received eight calls over three weeks, often on weeknights or Sundays, from a 404-area code number based in Atlanta. While spoofing is common, these calls were not faked. After contacting the CDC, here’s what she found:

  • The CDC hires researchers and callers from the University of Chicago for National Immunization Surveys.
  • These surveys, conducted since 1994, monitor vaccination coverage among children.
  • Phone numbers are randomly selected by a computer.
  • To stop the calls, simply answer and ask to be removed from the list.

What the CDC survey asks

Participation in the survey is voluntary and can take 8-20 minutes. The survey collects information such as:

  • Types of vaccinations your child has received
  • Your location, race, and income
  • Your child’s name, date of birth, and medical provider’s information

You aren’t required to answer every question, but accuracy is key for their research. Learn more about the surveys on the CDC’s official site: CDC National Immunization Survey Information.

A little incentive

Some participants have reported receiving $5–$10 cash or gift cards for completing the survey. Amy was offered $10 during one call.

Amy’s CDC call experience

Amy tried answering the survey during school pickup but had to stop after 20 minutes. Although they called back, she chose not to continue due to concerns about sharing her son’s personal information.

If you’d like more information about these surveys and tips on how to respond, visit: CDC National Immunization Survey Details.

Do you have a question for Amy? Email AskAmy@kprc.com.


About the Authors
Amy Davis headshot

Passionate consumer advocate, mom of 3, addicted to coffee, hairspray and pastries.

Andrea Slaydon headshot

Award-winning TV producer and content creator. My goal as a journalist is to help people. Faith and family motivate me. Running keeps me sane.

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