Ask Amy: Can I get money back for internet services that are not working right now?
As power is restored to homes and businesses across our area many of you say you still don’t have internet. AT&T and Comcast Xfinity customer service are difficult to reach and when you do get a human on the phone, they don’t have any answers. Investigative reporter Amy Davis is answering your questions about what’s causing internet outages and what you can do about them.
Ask Amy: If a neighbor’s tree falls on your fence/car/house who is responsible?
Who pays for tree damage caused by the storm? Is there a way to register your home for priority electric service? Investigator Amy Davis is working to find answers to your storm related questions. We know a lot of you are dealing with clean-up from trees down in your neighborhood.
Ask Amy: Finding the best electric rates
It’s not just the heat that is causing your electricity bill to increase. Electric rates are much higher. According to Energy Ogre rates are up about 35% this year over last year. People are always asking me how to find the lowest rates. I’m answering that question in this week’s Ask Amy and explaining why signing up for free nights and weekends and other gimmicks is usually not a good idea.
Ask Amy: Do I really need to get a police report for a minor crash?
We don’t have to tell you driving in Houston can be rough. There are accidents every single day. If you’ve been in an accident, you know the process can be frustrating and complicated. Amy Davis answers questions about what to do after you’ve been involved in a crash.
Ask Amy: Should you get private or FEMA flood insurance?
This hurricane season is expected to be very active, and we have seen the devastation flooding can cause in the Houston area. If you don’t already have flood insurance, you should consider it. And this year, there are many more options to consider because more companies are now offering private flood insurance.
How to get reimbursed for food lost during a power outage without insurance
🚨 Attention 🚨 Did you lose all your food during a recent power outage and don't have insurance? We've got you covered! Check out our latest article on how you can get reimbursed for the food you lost, even without insurance. #PowerOutage #Reimbursement #FoodAssistance #HoustonStrong 💪🏼💡
Ask Amy: Facility Fees added to Houstonians’ medical bills
We know a lot of you are paying more for your medical bills with added ‘facility fees’. Some seeing hundreds of dollars in charges above your co-pay. Investigator Amy Davis has heard from a lot of you about these fees after the KPRC 2 Investigation earlier this month. In this week’s Ask Amy episode, Amy talked to experts about these fees and what you can do about it.
Ask Amy: Can my HOA just raise my dues?
From fines and fees to unexplained expenses we commonly hear your complaints about issues some of you are having with your homeowner’s association. Investigator Amy Davis is getting answers to your HOA related questions with Attorney David Kahne. He represents homeowners in battles against their HOA’s.