Telecommunication line vandalism causes widespread Xfinity outage in Houston area

HOUSTON – Dozens of Xfinity customers in the Greater Houston area are reporting multiple outages due to what its parent company, Comcast, described as telecommunication line vandalism.

MORE: Xfinity outage impacting radar on severe weather day in Houston. How to stay alert

The details behind the vandalism are unclear, but Comcast confirmed they are actively working with law enforcement to address the issue.

“We have determined the major cause of this widespread outage was several back-to-back acts of suspected vandalism to our telecommunication lines. We are working closely with law enforcement as they investigate these incidents.”

SUGGESTED: Metal thieves impacting everything from emergency communications to getting prescriptions filledarea

Comcast has since confirmed that a majority of the outages have been restored.

ˆWe apologize for the inconvenience this has caused our customers. We want to thank our technicians for quickly jumping into action to perform the precise work it takes to restore fiber lines."

The radar for the National Weather Service - Houston’s office was also impacted by the outage, which could not come at a more inconvenient time, as Houston expects heavy rain and increased severe weather threats.

KPRC 2 will continue to update this story as more information becomes available.

,