HOUSTON – In Kashmere Gardens, residents are comparing their ditches to a river, but it’s not a natural wonder they’re celebrating.
Since January, a city water main break has been flooding their neighborhood, and despite numerous calls and emails to 311, the issue persists, leaving residents feeling neglected by the city.
Residents express their frustration, with Janet Massey stating, “If I wanted to live by a lake, I would’ve moved by one. I’ve never seen it like this.”
The water flows extensively, crossing multiple ditches and wrapping around Whipper Street.
“It’s running out like a waterfall,” Massey said, highlighting the severity of the situation.
Despite the city placing yellow tape and flags, the issue remains unresolved.
“I’ve called 311 numerous times, but they keep closing the case, saying there’s no water running. But it’s right here,” Massey said.
The stagnant water is causing additional concerns, such as attracting pests.
“Rats, roaches, and maybe even snakes,” Massey said.
Massey said she and the community feel overlooked and are wondering why it takes media intervention to get attention from the city.
After KPRC 2′s Deven Clarke contacted Houston Public Works, a representative assured him that an inspector would be sent immediately and one did come out.
They have also committed to completing repairs by the end of the weekend.
