Residents of Jubilee at Texas Parkway face ongoing struggles with non-functioning elevators, leaving many trapped in their homes or forced to climb stairs for essential activities.

Jubilee at Texas Parkway, a senior living complex in Missouri City, faces a whopping $381,400 fine from the Texas Department of Licensing and Regulation due to severe elevator and safety issues.

Gov. Greg Abbott on Sunday signed Senate Bill 3070, which will also criminalize the online sale of lottery tickets through couriers.

The Texas Department of Licensing and Regulation shut down six massage businesses in various cities across Texas, including Midland, Katy, Spring, Houston, Plano, and Big Spring, due to suspected human trafficking activities.

As elevator outages at a Missouri City senior living apartment complex stretch into their seventh week, a growing exchange between elected officials and property management heats up.

A key Senate critic threw a lifeline to the Texas Lottery when he proposed moving its oversight to a new agency instead of eliminating it entirely.

A possible reassignment of the charitable games comes as 15 bills in the Legislature seek to either alter or abolish the troubled agency.

Jersey Village police are investigating a skimming device found on a gas pump at an Exxon station on Jones Rd. at Hwy 290. Chief Danny Keele said it appears dozens of credit cards were compromised, including city fuel cards.

Investigators said Yu Sheng Chen has agreed to close 10 massage establishments he owns and quit the industry in Texas.

For years, Houston has struggled with illicit businesses posing as massage spas, often operating near homes and schools. KPRC 2′s Amy Davis explains a new law that is now making it easier for authorities to take action.

Jake Paul and Mike Tyson are trading insults and expletives in advance of their planned summer fight in Texas.

Mike Tyson’s fight against Jake Paul in Texas this summer has been sanctioned as a competitive boxing match rather than an exhibition.

It’s been an exciting few days around here! After nearly two years of the KPRC 2 Investigates DRAINED series exposing failures at the Houston Water Department, Mayor John Whitmire announced major changes.

What can you do if a company won’t honor a warranty? What’s the one question you should always ask a contractor? From home warranties to hiring contractors Amy Davis is getting answers to common questions you ask.

You may have a home warranty to help cover you in case something breaks but many times people are denied coverage. Learn the common reasons claims are denied and what you can do to fight back.

The Texas Department of Licensing and Regulation (TDLR) has issued a Stop-Sale Order against Tristar Convenience Stores Inc., DBA Handi Stop #108, at 3013 Collingsworth St., in Houston for allegedly selling bad diesel fuel.

A home warranty is like having insurance for the appliances in your home. Which home warranty companies get the most complaints? And what can you do if you need help?

When gas station pumps dispense contaminated fuel into your tank it can cause thousands of dollars in damage. The station that sold the gas is ultimately responsible but lawmakers made a change recently that seems to be giving gas stations selling bad fuel a pass. Our KPRC 2 Investigates team met with one Galveston man who has been dealing with one bad gas problem and we’ve also uncovered new information about why it may be so hard for him to get answers.

HOUSTON – The Texas Department of Licensing and Regulation has issued a warning about a phishing scam targeting people with TDLR accounts. According to the agency, licensees have been getting emails asking them to validate their profile information by clicking on a link that is not associated with the TDLR. Here is what the TDLR says you should watch for:Emails that appear to be from the TDLR, but have a return address that does not belong to the agency. Any email that says licensees are required to validate their information no later than Dec. 24 or their next renewal could be delayed. Emails asking you to click on a link and then require you to enter personal information to “validate” it.

HOUSTON The Texas Department of Licensing and Regulation (TDLR) released a first-of-its-kind driving course for death or hard or hearing students. The course was required by Senate Bill 1051 and developed by a state agency in the United States. The goal of the course is to provide minors and adults who are deaf or hard of hearing to participate in the classroom portion of the course, but they are not required to use it. TDLR is proud to make this driving course available for deaf or hard of hearing students. ASL must be taken through a TDLR-licensed driver education school for students to receive the certificate of completion thats needed to complete the drivers license application process.