After nearly two months without working elevators at a Missouri City senior living facility, the owner of Jubilee at Texas Parkway is now publicly accepting responsibility and says compensation is coming for residents affected by the extended outages.

Residents of Jubilee at Texas Parkway face ongoing struggles with non-functioning elevators, leaving many trapped in their homes or forced to climb stairs for essential activities.

Jubilee at Texas Parkway, a senior living complex in Missouri City, faces a whopping $381,400 fine from the Texas Department of Licensing and Regulation due to severe elevator and safety issues.

After weeks of complaints and the involvement of Congressman Al Green, the owners of the Jubilee senior apartments have announced immediate steps to support affected residents, including on-site care teams and free relocation options.

More promises but still no progress. Residents at the Jubilee at Texas Parkway apartments have been without working elevators for over a month and despite a promise from management that repairs would begin today, our cameras caught something else entirely.

For more than three weeks, seniors at the Jubilee at Texas Parkway senior living complex have been without a working elevator and now, city leaders are stepping demanding accountability.

After more than a week without a working elevator at Jubilee at Texas Parkway, management at the independent senior living complex has released a new statement addressing growing resident concerns and providing a clearer repair timeline.

Residents at a Missouri City senior living complex say they’ve now gone more than a week without a working elevator leaving some residents stranded in their apartments and others unable to safely navigate the stairs.

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