WEATHER ALERT
Avoid surprise water bills by tracking your daily usage - but can you?
Read full article: Avoid surprise water bills by tracking your daily usage - but can you?We hear from customers frustrated over surprise water bills. Investigative reporter Amy Davis is following up on the city’s plan to address meter issues uncovered by the KPRC 2 ‘DRAINED’ Investigation. Davis has an update on meter replacements and customer usage.
‘DRAINED’: Plea deal expected for ‘big fish’ of Houston water dept bribery scandal
Read full article: ‘DRAINED’: Plea deal expected for ‘big fish’ of Houston water dept bribery scandalThe ringleader in the Houston Water Department bribery scandal is expected to accept a plea deal this week. KPRC 2 Investigator Amy Davis, known for uncovering the department's questionable contracts, will provide updates from the courtroom.
‘DRAINED:’ Contractor involved in Houston’s water department bribery scandal accepts plea deal
Read full article: ‘DRAINED:’ Contractor involved in Houston’s water department bribery scandal accepts plea dealJoseph Nerie had his bribery and tampering with government document felony charges dismissed after pleading guilty to a misdemeanor charge of offering a gift to a public servant.
Changes to Houston customer’s water bills will be announced later today by Mayor Whitmire
Read full article: Changes to Houston customer’s water bills will be announced later today by Mayor WhitmireAfter nearly two years of KPRC 2 Investigates DRAINED series exposing failures at the Houston Water Department, Mayor John Whitmire is announcing major changes.
Homeowner stuck with $39K water bill for home damaged during Hurricane Harvey
Read full article: Homeowner stuck with $39K water bill for home damaged during Hurricane HarveyA homeowner called KPRC 2 Investigator Amy Davis after dealing with a water bill issue for years. A meter issue left her with a huge bill that stood in the way of getting the federal Hurricane Harvey relief money she needed.
“We have infrastructure that’s at the end of its life,” city leaders told KPRC 2 Investigates for our “DRAINED” investigation into City of Houston water issues
Read full article: “We have infrastructure that’s at the end of its life,” city leaders told KPRC 2 Investigates for our “DRAINED” investigation into City of Houston water issuesMonths before this Houston water crisis the KPRC 2 Investigates team started digging into issues with the Houston Water Department. Investigator Amy Davis is leading our investigation into issues that have water customers feeling drained.
KPRC 2 Investigates: How to fight your water bill
Read full article: KPRC 2 Investigates: How to fight your water billDozens of you are telling us about your experience with the Houston Water Department. We’ve heard about phone calls, emails unanswered, and little to no communication to explain huge bills that threaten you and your family’s well-being. Now, KPRC 2 Investigates explains a customer’s last chance at getting help and how often it is working.