PORTER, Texas – Earlier this month, residents in Porter reached out to the Click2Houston Help Desk, concerned about brown water flowing from their faucets.
Neighbors in the Woodbridge Forest community say the water has ruined appliances, stained fixtures, and damaged clothing. Many are also concerned about potential health risks.
Now, Inframark crews are taking action and residents may soon see some relief.
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KPRC 2′s Rechelle Turner was in Porter on Monday and spoke exclusively with Inframark President Todd Burrer.
Inframark technicians worked to flush out fire hydrants—technically known as flushing valves—to push out sediment buildup that has been affecting the community’s water quality.
“It’s to keep the water clean because you’re dealing with a large distribution system,” said Todd Burrer, President of Inframark. “We’re talking about millions of gallons of water. Once a month, we open these valves to flush out any discolored water that collects in the lines.”
Burrer explained that the flushing process helps maintain water clarity, but the real fix lies underground.
A key part of the solution involves adjusting the direction of water flow by modifying a nut inside an underground valve box. This change is expected to help prevent sediment accumulation over time.
“By closing that valve, we’re redirecting the water flow,” Burrer said. “The idea is to get the discolored water out of the system. With the new valve configuration, we believe this will prevent the problem from happening again.”
SEE ALSO: ‘It’s disgusting:’ Porter Residents frustrated over brown water issue
Will Residents Notice a Difference?
When asked whether residents might still see discoloration after the adjustments, Burrer said the pressure changes should make a difference.
“By changing the flow direction, we’re also adjusting water pressure,” he said. “We believe this will help prevent sediment from settling, keeping the water clearer over time.”
Residents Hopeful for a Solution
Porter resident Sheila Stoll, who has been vocal about the water issues, stopped by during the flushing process to check on the progress.
“It means a lot to us. We really appreciate the effort, as do all of our neighbors,” Stoll said. “We’re looking forward to the water testing results to confirm the improvements. I also appreciate the crew and Inframark’s president taking the time to speak with us and get us some answers.”
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What’s Next?
Inframark crews will continue the flushing process throughout the community. KPRC 2 will be back in Porter on Tuesday morning to provide further updates on the water situation.
If you are experiencing water quality issues in your neighborhood, you can reach out to the Click2Houston Help Desk for assistance.