KPRC 2 Investigates online car buying nightmares
When you buy a car online, you are buying it sight unseen. No test driving and no kicking the tires, so it's already a little risky. One online car buying company is standing out from the others - and not in a good way. Complaints about the used car company Vroom are skyrocketing. Hear from two customers who can't even drive their cars and what the company has to say about the increase in complaints.