Houstonians who rent often have questions about their rights when it comes to dealing with their landlords. Around 50% of Houston residents are renters, and disputes can arise when landlords make decisions that affect tenants’ living situations.

When you move out of your apartment, you probably expect to use your security deposit for other expenses. But what can you do if your landlord refuses to return it without any explanation? This is the situation KPRC 2 viewer Shavon found herself in, and Amy Davis has the answer.

A Spring area family dealing with severe medical issues is now on the brink of homelessness. This comes after they say their property manager told them they have to leave because their daughter accidentally started a small fire that was immediately put out by the sprinkler system.

As part of our Ask 2 series, the newsroom will answer your questions about all things Houston. Question: Can landlords blame renters for pipe bursts and damages caused by the winter storm and ask them to move out? Answer: No, tenants who rent a home or apartment are not responsible for property damages caused by a natural disaster such as the recent winter storm. Landlords are legally responsible to fix property damages caused by a natural disaster. Send it our way, and we will try to hunt down an answer.

As part of our Ask 2 series, the newsroom will answer your questions about all things Houston. Question: What agency can I report to in regards to unlivable conditions in my apartment? If there are health or safety issues at the property, tenants should contact a local agency regarding the issue. Texans can file a complaint to the Department of Housing and Community Affairs by clicking here. According to the Department of Housing and Urban Development, landlords can also be reported to Multifamily Housing Complaint Line by calling 1-800-685-8470.