The U.S. Postal Service says all post offices will be closed on Thursday in honor of former President Jimmy Carter.

Potholes are plaguing a southwest Houston post office.

Just weeks after finally receiving a $10,000 check that took over two months to arrive, Bell is now waiting on another crucial payment, this time from the Teacher Retirement System of Texas.

From lost birthday cards to cashiers’ checks stuck in limbo, the complaints are growing louder as postal service issues persist.

In May, our Re'Chelle Turner was invited to the USPS Local Processing Center in Missouri City for an inside look at the new equipment and technology to improve mail delivery. However, in recent months, problems have resurfaced.

Zephra Bell, who recently launched her notary public business, shared her frustration over missing mail and inconsistent deliveries in her Southeast Houston neighborhood.

The post office problems in Houston strike again.

A 35-year-old Houston postal worker, Laura Aguirre, has admitted to stealing cash and gift cards from customers' mail, totaling at least $2,500. Aguirre faces up to five years in prison and a $250,000 fine. Sentencing is set for Nov. 1.

On Thursday, The USPS invited Turner to the South Houston Local Processing Center (LPC) located at 611 Hwy. 90 A in Missouri City, TX 77489 for a tour. She will get a behind-the-scenes view of the new processing facility. It includes new technology such as high-speed sorting equipment.

A southeast Houston post office is set to be renamed in honor of beloved US Army Specialist Vanessa Guillén.

A Houston couple says they never received their mail-in ballots and blames the Postal Service for the problem.

More mail delays. The never-ending story continues for Houstonians. A local woman wants answers from the US postal service.

KPRC 2 has a brand new experiment underway. Our colleagues at KSAT in San Antonio unboxed our package and they mailed it back to KPRC. Follow the return trip here.

The countdown is on. Less than 14 hours until the packages are scheduled to arrive at their destinations. Will they make it on time?

Small business owner Axel Ryker showed reporter Re’Chelle Turner dozens and dozens of packages that were tracked to the facility on Aldine Bender Road.

We are still working to get answers from the United States Postal Service about missing mail and package delays from a north Houston-area processing center.

It’s a problem all too familiar to residents who are waiting to receive mail from the United States Postal Service’s Missouri City Processing Center.

Fujitsu, the company whose faulty computer accounting system resulted in the wrongful conviction of hundreds of Post Office branch managers across the U.K., has apologized to the victims for its role in the country’s biggest ever miscarriage of justice and said it was long aware that the software had bugs.

Lawmakers are trying to get to the bottom of one of Britain’s gravest injustices and are questioning bosses of the Post Office and Fujitsu.

Britain’s Prime Minister Rishi Sunak says he will introduce measures to overturn the convictions of more than 900 post office branch managers who were wrongly accused of theft or fraud because of a faulty computer system.

The former head of Britain’s state-owned Post Office is handing back a royal honor in response to fury over her role in a miscarriage of justice that saw hundreds of postmasters wrongfully accused of theft.

Operations have been suspended at two post office locations in Houston.

Inside his small, modest home in Pasadena, a 74-year-old United States Navy veteran is still working hard.

President Joe Biden signed a bill Thursday that will rename a southeast Houston post office in honor of beloved US Army Specialist Vanessa Guillén.

A bill designed to rename one U.S. post office in Stafford to the “Leonard Scarcella Post Office Building” has recently passed in the House of Representatives.

A US Post Office could soon bear the name of beloved US Army Specialist Vanessa Guillén.

A public inquiry is examining the wrongful convictions of hundreds of British postal workers who were accused of theft, fraud or false accounting because of a faulty computer system.

This Galveston stunner is on the market with massive historical style.

Cluster mailboxes break through normal wear and tear or they're vandalized and need repair. In the past, in a lot of communities, the postal service repaired or replaced them. But now USPS is passing that burden on to customers, but they're not being very clear about it. KPRC 2 Investigates is getting answers.

Congresswoman Lizzie Fletcher is asking for an investigation into three local post offices after raising concerns about mail theft and mail service in the Houston area.

Britain's appeals court has overturned the convictions for theft, fraud and false accounting of 39 people who ran local post offices.

FILE - In this Oct. 14, 2020 file photo, United Airlines employees work at ticket counters in Terminal 1 at O'Hare International Airport in Chicago. United Airlines will pay more than $49 million to settle criminal and civil accusations of defrauding the post office in the handling of international mail. (AP Photo/Nam Y. Huh, File)(AP) – United Airlines will pay more than $49 million to avoid criminal prosecution and settle civil charges of defrauding the U.S. Chicago-based United agreed to pay nearly $17.3 million in criminal penalties and forfeited revenue to end the criminal investigation, and separately United will pay $32.2 million in related civil penalties, according to the Justice Department. United and several other U.S. airlines trace their roots to air mail delivery contracts in the early part of the last century, and mail remains a source of revenue for them.

In rural areas where broadband internet connection is scarce, residents rely on the Postal Service to send checks, pay bills, get Social Security benefits and receive prescription medication. Places that had bad service probably still have bad service.”Across rural Texas, business owners, community leaders and farmers told The Texas Tribune that the quality of USPS service varies from post office to post office. We have no issues with the Postal Service, they are prompt and they do good service,” Plagens said. “We depend on our Postal Service, and we get taken care of by them,” Roberson said. “The Postal Service is grossly understaffed, especially in the rural areas that I represent,” Williams said.