INSIDER
Months after Hurricane Beryl, many people are still dealing with insurance claims. Despite repairs being completed, insurance companies have yet to decide on payouts. What can you do?
Amy Voltz, a homeowner from Spring, faced a prolonged dispute with State Farm to repair her roof damaged by Hurricane Beryl.
A homeowner is battling State Farm for coverage to replace her roof, severely damaged by Hurricane Beryl. Despite paying premiums for nearly 40 years, she's facing delays and lowball estimates as they say the insurer refuses to cover the full cost of repairs.
After failed attempts in 2021 and 2023, southeast Texas lawmakers have filed bills to require generators in nursing homes and assisted living centers.
Houston’s main electrical company backed off plans to raise rates after facing sharp criticism for its response to massive power outages after Hurricane Beryl.
As the Texas legislature kicks off the 89th session, lawmakers have introduced more than 2,400 bills across both the House and Senate. There was a flurry of bills filed November 12, 2024, the first day lawmakers could file.
The Freeport Police Department Charitable Organization is urgently calling on the community for help after a rat infestation, exacerbated by Hurricane Beryl, destroyed the inventory for its Blue Santa Toy Store.
“We can look at how they evaluate customer needs for where the mobile generation needs to go, including looking at their emergency operation plan and how it deals with this,” PUC Chairman Thomas Gleeson said.
"We received over 250 complaints of price gouging in the days after the storm," Attorney Christian Menefee said. "I hope that this serves as a warning for the future that this kind of behavior will not be tolerated here in Harris County.”
Harris County Judge Lina Hidalgo will discuss Tuesday the county updating fire codes in the wake of Hurricane Beryl, including emergency preparedness measures for our senior citizen community.
As CenterPoint Energy continues to work on upgrading its infrastructure after the fallout of its Hurricane Beryl response, one Houston-area woman is worried the energy company might be cutting corners.
After more than a month of dry weather, we finally have some rainfall in Southeast Texas! We have a lot of moisture in our atmosphere (thanks, SE winds) so when it rains, it POURS!
CenterPoint Energy has released the findings of an independent report that was conducted on the company’s response to Hurricane Beryl in July.
Patrick Cole reached out to KPRC 2's help desk saying he is fed up with the city’s response to what he claims is their own mistake.
For the last three months, the people who live near a leaning power pole have been calling and calling and calling for help.
For the last three months, the people who live near a leaning power pole have been calling and calling and calling for help.
Governor Greg Abbott has announced a $50 million emergency fund to help Texans recover from the aftermath of Hurricane Beryl and the Derecho storm.
A Houston-area gas station has been ordered to pay a $50,000 penalty for price gouging while many Houstonians were vulnerable during the aftermath of Hurricane Beryl.
This is the opportunity for the community to weigh in on how well CenterPoint Energy handled the Hurricane Beryl crisis. Feedback may also influence future electric rates.
On Thursday, KPRC 2′s Gage Goulding spoke with Jason Wells, the CEO of CenterPoint Energy. This was Wells’ first interview with a TV news station since the aftermaths of the May derecho and Hurricane Beryl.
During an exclusive interview with CenterPoint Energy’s CEO Jason Wells, KPRC 2′s Gage Goulding showed him a video of a woman who watched her sister gasp for air as she struggled to breathe during the massive power outage.
CenterPoint Energy CEO Jason Wells spoke with KPRC 2 in the first interview since Houston’s double whammy of natural disasters: a derecho in May and Hurricane Beryl in July. Click this story for the FULL transcripted interview.
This is the first TV interview CenterPoint CEO Jason Wells has done since the May derecho and Hurricane Beryl earlier this year.
Just days before Houstonians will be able to share their honest thoughts about CenterPoint Energy with the Texas Public Utilities Commission, the company’s top man has agreed to interview exclusively with KPRC 2′s Gage Goulding.
Nearly three months after Hurricane Beryl left more than two million CenterPoint Energy customers in the dark, the Public Utility Commission (PUC) wants to hear directly from Houston residents.
It’s been nearly three months since Hurricane Beryl and the same amount of time people in one Pecan Grove community say they’ve had their mail delivery service disrupted.
A New Caney couple that became homeless after the derecho is breathing a sigh of relief.
From weather watches and warnings to hour-by-hour forecasts, road conditions and the preparations you should make at your home or office - here’s how KPRC 2 can help your family stay safe as Beryl closes in on the Houston area.
A homeowner tells KPRC 2 he was outside fixing his broken fence when he noticed something was not right. Oil bottles were scattered everywhere and his brand-new generator sitting in his garage was gone.
The Texas Public Utility Commission has yet again delayed a decision on CenterPoint Energy’s rates that we all pay on our electric bills.
Houston is preparing possibly dealing with budget challenges in the next fiscal year due to the expenses from the May derecho and Hurricane Beryl, totaling $39.9M, without federal assistance.
A north Houston homeowner says he called CenterPoint Energy almost weekly -- trying to get them to remove limbs that fell on a power line in July when Hurricane Beryl hit the area.
You may have an opinion about the recent power outages after Hurricane Beryl or rate increases – now is your chance to have your voice heard. The Texas Public Utility Commission (PUC) is coming to Houston for a public workshop on Saturday, October 5th, at 9 AM.
CenterPoint Energy says they are monitoring weather forecasts and are preparing for potential impacts from the system in the Gulf of Mexico later this week.
From weather watches and warnings to hour-by-hour forecasts, road conditions and the preparations you should make at your home or office - here’s how KPRC 2 can help your family stay safe as Beryl closes in on the Houston area.
More than two months after Hurricane Beryl, the strongest July Atlantic hurricane on record, some farmers in Jamaica are still unable to restore their crops and repair their homes.
It’s a move that seems to benefit the insurance giant, but the realtor who spoke to KPRC 2′s Deven Clarke expects it to have a major impact on the local buyers’ market.
A Montgomery County woman discovered mold damage in her storage unit after a power outage caused by Hurricane Beryl.
Was your car damaged or destroyed during Hurricane Beryl? If so, you may be eligible for FEMA relief on expenses not covered by insurance.
A family is upset after they say their items inside what was supposed to be a climate-controlled storage unit in Montgomery County became covered in mold.
If your home suffered damage during May’s tornado or derecho, an important deadline is coming up Tuesday.
Hurricane Beryl led to two roof panels being damaged at NRG Stadium. Officials are now laying out a timeline of when the work will be done to repair those panels.
The Harris County Medical Examiner’s Office has confirmed that two more deaths are linked to Hurricane Beryl.
The Restoration Team is dedicated to ensuring that every Houstonian has access to safe, sanitary, and secure housing. KPRC 2, along with community partners Energy Transfer, Houston Christian University, and Exclusive Furniture, joined forces to help Vicki Fowler, a Houston high school teacher whose house was severely damaged by Hurricane Beryl.
A New Caney family thought that they were finally getting relief after their home was destroyed by Hurricane Beryl. Now, they’re realizing that their relief might not be sufficient.
Who is responsible for picking up utility mess debris left behind? KPRC 2 Investigator Amy Davis works to find answers to your questions.
A family tells KPRC 2 they were forced out of their hotel room when they were told their FEMA checks bounced, despite being told they could stay until September 8.
Tonight, we have a follow-up to a story we first brought you earlier this week involving a massive pile of tree debris that had been lingering outside of a Garden Oaks home for around seven weeks following Hurricane Beryl.
Temperature conditions at a portion of NRG Stadium seating remains a fluid situation while the home of the Texans is still in need of repair from damage caused by Hurricane Beryl that ripped off multiple panels on the roof during the Category 1 storm.
On Wednesday, KPRC 2′s Deven Clarke spoke to a family in the Garden Oaks neighborhood of northwest Harris County, who was still dealing with a huge debris pile from Hurricane Beryl—more than 40 days after the tropical storm hit the Houston area.
On Wednesday, KPRC 2′s Deven Clarke spoke to a family in the Garden Oaks neighborhood of northwest Harris County, who was still dealing with a huge debris pile from Hurricane Beryl—more than 40 days after the tropical storm hit the Houston area.
More than a month and a half later since Hurricane Beryl, and three months since the May’s derecho, piles of storm debris continue to line Houston neighborhoods.
Hundreds of students walk underneath this power pole every day
After widespread of criticism over power outages during Hurricane Beryl, CenterPoint Energy is working to restore it’s image.
A Disaster Recovery Center has opened in Harris County, to help residents impacted by Hurricane Beryl and any storms/flooding from April 26 through June 5.
It has been more than 40 days since Hurricane Beryl tore down trees throughout the Houston area, leading to huge piles of debris being left outside many homes.
CenterPoint Energy continues to repair its infrastructure from a double punch of the May derecho followed by Hurricane Beryl. But their work is turning some heads in the process.
A judge has denied CenterPoint Energy’s request to dismiss their rate review. The company must now return to the table with city leaders to negotiate new rates that we all pay on our electric bill. Investigative reporter Amy Davis explains why CenterPoint is accused of overcharging all of us for years.
Harris County Attorney Christian Menefee announced a lawsuit has been filed against two gas stations, accused of price gouging during the aftermath of Hurricane Beryl.
Fans filled the stadium for one of the first times this season and said the energy from the crowd was so HOT, it was through the roof - literally.
The saying “It takes an army to build something great” couldn’t be a better fit for the work being done to strengthen the CenterPoint Energy infrastructure.
CenterPoint Energy will be holding 16 open house events across the Houston area to elicit customer feedback on the company’s response to Hurricane Beryl as well as what the company can do better in future storm events.
As part of its August 15 deadline, CenterPoint took to social media touting its success saying it installed 640 stronger, more storm-resilient poles and trimmed/removed higher-risk vegetation from more than 900 power line miles.
Natural disasters like floods and hurricanes always raise questions about jobs and your paycheck. What if you can’t get to work safely? Will you be paid if your office is closed?
CenterPoint Energy has asked a judge to dismiss its mandatory rate review that was already pending before Hurricane Beryl.
It has been nearly 6 weeks since Hurricane Beryl and many Houstonians are still cleaning up the mess. Local business frontier services have been on the frontline helping people after disaster strikes.
CenterPoint Energy is being investigated by the state and also answering to the Texas Public Utility Commission (PUC) for its response to the historic number of power outages in the Houston area from Hurricane Beryl.
The Disaster Fund has been depleted again, delaying aid for Hurricane Beryl victims. #FEMAFunding #HurricaneBeryl #DisasterRelief
Schools across Houston ISD are dealing with high grass and fallen trees as students head back to school.
You can make your voice heard by reaching out to your local state representative with claims if you're still awaiting FEMA funds. #HurricaneBeryl #FEMA #HoustonStrong #DisasterRecovery
Everywhere you drive around Houston you can still see tree limbs and branches piled up along streets and curbs. Five weeks have passed since Hurricane Beryl blew through the area taking down thousands of trees. And some of you are asking when the city will finish the job of getting it all cleaned up. Investigator Amy Davis is getting answers.
We’ve heard from many of you who are still waiting for your FEMA checks after Hurricane Beryl left behind damage in our area. FEMA first said it would take up to 10 days for someone to get their funds but many say they are still waiting.
The Harris County Flood Control District has released a report summarizing the impact of Hurricane Beryl across the area.
“My office is aware of concerning allegations regarding CenterPoint and how its conduct affected readiness during Hurricane Beryl, a storm that left millions of Texans without power,” Attorney General Ken Paxton said in a statement.
18 days after Hurricane Beryl ripped through the Houston area, the Medeiros family were trying to figure out their next steps.
