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‘I’m determined to be better’: CenterPoint CEO talks failures and future in first TV interview since natural disasters
Read full article: ‘I’m determined to be better’: CenterPoint CEO talks failures and future in first TV interview since natural disastersThis is the first TV interview CenterPoint CEO Jason Wells has done since the May derecho and Hurricane Beryl earlier this year.
Electric company fined $1.7 million for sticking customers with inaccurate bills for thousands of dollars
Read full article: Electric company fined $1.7 million for sticking customers with inaccurate bills for thousands of dollarsThe Texas Public Utility Commission is fining Texas New Mexico Power $1.7 million dollars for its failure to upgrade its electric meters before the 3G network it relied on was taken down.KPRC 2 Investigates has reported the problems caused by the outdated meters for months.
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High power bill? Here are 5 reasons why that might be -- and what you can do to help your wallet
Read full article: High power bill? Here are 5 reasons why that might be -- and what you can do to help your walletElectricity is a huge part of our everyday lives in Texas. Finding the right plan isn’t the most exciting thing, and no one likes seeing a high bill.
Road tripping: A few important things to know if you’re considering an electric vehicle
Read full article: Road tripping: A few important things to know if you’re considering an electric vehicleAs we approach the summer months, when we begin daydreaming about the places we can travel, road trips are an easy way to visit all kinds of places.
KPRC 2 Investigates what the changes to the electric market mean for your bill
Read full article: KPRC 2 Investigates what the changes to the electric market mean for your billOur KPRC 2 Investigates team took your questions to an energy insider to find out everything you need to know about changes to the electric market and your bill.
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Money to help pay utility bills: Here is how you can apply if you live in Harris, Brazoria or Galveston counties
Read full article: Money to help pay utility bills: Here is how you can apply if you live in Harris, Brazoria or Galveston countiesThere is now more help available if you need assistance paying your utility bills.
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How a faulty smart thermostat caused huge electric bills for one customer
Read full article: How a faulty smart thermostat caused huge electric bills for one customerHOUSTON – Smart appliances and thermostats are supposed to help users save money because you can adjust and control devices even when you’re not at home. But one Houston woman says her smart thermostat cost her thousands of dollars in sky-high electric bills. What happened“I would never have dreamed that it was my thermostat,” Nichole Medrano told consumer expert Amy Davis. When Medrano moved into her apartment 3 years ago, she hired Vivint Security to install cameras, a smart doorbell and a smart thermostat. A Reliant representative told us the thermostat was communicating with the furnace and turning it on every 15 minutes.