While the city does have a goal to repair most potholes within 48 hours of a report, a lot of drivers may give up—and we don't blame them—but we still wanted to give a view on how the claim process works—to find out for ourselves in real-time how, or if, the process works.

Houston’s newest resident is still getting used to the city’s crazy roads and KPRC 2 digital content producer and Houston-native, Ahmed Humble is here to say, so are all of us!