Now, many of those ticket holders are left waiting on refunds that may never come.
When Live Nation or Ticketmaster canceled shows and concerts, instead of using the word โcanceled,โ the ticket sellers said the events were just โpostponed.โ Once rescheduled, even if the customer cannot attend on the new date, the companies wonโt always refund the ticket price.
Canceled concerts, refunds deniedIt happened to Houstonian Phyllis Bailey.
When Bailey contacted Live Nation to get a refund of the $222.14, a representative told her the show was simply postponed until August 11.
Live Nation told her she could get a refund.