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Many people are running into confusion this season when trying to get a COVID-19 vaccine because federal guidance changed this fall.

Parents and coaches say Law Park 2 is unsafe for kids due to broken bleachers, uneven turf, and nonworking lights, forcing practices and games off-site. Councilwoman Evans-Shabazz has pledged action, but core issues remain. KPRC 2’s 2 Helps You has requested a repair timeline.

Any power outage is disruptive. But when CenterPoint Energy plans to shut off electricity for hours for scheduled maintenance, how much notice do they have to give people who live in that area?

Houston’s trash problem is piling higher each day. Residents across the city continue reaching out to 2 Helps You, saying they aren’t getting their trash picked up and aren’t seeing relief.

A community is joining together to help clean up a messy area in Houston. Earlier this month, KPRC 2 reporter Bill Spencer investigated complaints from Fifth Ward residents about several overgrown lots. Since then, a good Samaritan stepped in to help and the City of Houston made good on its promise to remove other debris.

Houston area renters say landlords are tacking on fee after fee, adding hundreds of dollars to their monthly rent. One renter in Spring contacted 2 Investigates’ Amy Davis to ask if landlords can require tenants to pay for services they don’t want.

As CVS continues to scale its brick-and-mortar presence—closing more than 900 stores nationwide over the past two years—some of the shuttered locations are now creating a new kind of headache for Houston-area communities.

While the city does have a goal to repair most potholes within 48 hours of a report, a lot of drivers may give up—and we don't blame them—but we still wanted to give a view on how the claim process works—to find out for ourselves in real-time how, or if, the process works.

Families at Cullen Park Apartments say they’ve spent years living with unsafe and unlivable conditions.

A day after residents exposed deplorable living conditions at a Houston apartment complex, federal and local elected officials saw the problem firsthand.

Mayor John Whitmire has assured residents that the City of Houston is working to address the concerns, but some delays are still persisting.

Residents in Houston’s Northview subdivision are facing growing concerns over hazardous trees as hurricane season begins, with property owners caught in a bureaucratic tangle over maintenance responsibility.