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Need help with a consumer problem? Contact 2 Helps You here.

2 Helps You: KPRC 2’s Amy Davis gets refunds back for 25+ people
10 hours ago

How long can a landlord hold a security deposit? What all renters should know

Read full article: How long can a landlord hold a security deposit? What all renters should know
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10 hours ago

Willowbend neighbors say years of warnings ignored before fire; city now promises demolition

Read full article: Willowbend neighbors say years of warnings ignored before fire; city now promises demolition
Hundreds file complaints as cancer screening company sends unrequested test kits to homes
10 hours ago

Medical company ships unwanted cancer tests to homes, sparking anger and privacy concerns

Read full article: Medical company ships unwanted cancer tests to homes, sparking anger and privacy concerns

Contact KPRC 2 Investigates

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CDC advisers shifted this fall to an individual-based recommendation — meaning many people now need to talk with a health care provider in order to get the shot.

What are the new COVID-19 vaccine requirements? 2 Helps You answers your questions

Read full article: What are the new COVID-19 vaccine requirements? 2 Helps You answers your questions

Many people are running into confusion this season when trying to get a COVID-19 vaccine because federal guidance changed this fall.

No description available
10 hours ago

‘Don’t forget about us:’ Youth football team in South Park says neglected city field puts kids at risk

Read full article: ‘Don’t forget about us:’ Youth football team in South Park says neglected city field puts kids at risk

Parents and coaches say Law Park 2 is unsafe for kids due to broken bleachers, uneven turf, and nonworking lights, forcing practices and games off-site. Councilwoman Evans-Shabazz has pledged action, but core issues remain. KPRC 2’s 2 Helps You has requested a repair timeline.

2 Helps You: Can CenterPoint cut power to my home all day long for repairs?

Can CenterPoint Energy cut power to my home all day long for repairs?

Read full article: Can CenterPoint Energy cut power to my home all day long for repairs?

Any power outage is disruptive. But when CenterPoint Energy plans to shut off electricity for hours for scheduled maintenance, how much notice do they have to give people who live in that area?

No description available

Houston’s trash problem piling up: City says relief coming in November

Read full article: Houston’s trash problem piling up: City says relief coming in November

Houston’s trash problem is piling higher each day. Residents across the city continue reaching out to 2 Helps You, saying they aren’t getting their trash picked up and aren’t seeing relief.

For 10 years residents watched a single overgrown lot turn into a dangerous eyesore.

2 Helps You helps neighbors outraged as ‘jungle’ lot threatens Fifth Ward homes

Read full article: 2 Helps You helps neighbors outraged as ‘jungle’ lot threatens Fifth Ward homes

A community is joining together to help clean up a messy area in Houston. Earlier this month, KPRC 2 reporter Bill Spencer investigated complaints from Fifth Ward residents about several overgrown lots. Since then, a good Samaritan stepped in to help and the City of Houston made good on its promise to remove other debris.

‘2 Helps You’ renter asks if he is required to pay for unwanted services

Can Houston landlords add extra fees to your rental agreements?

Read full article: Can Houston landlords add extra fees to your rental agreements?

Houston area renters say landlords are tacking on fee after fee, adding hundreds of dollars to their monthly rent. One renter in Spring contacted 2 Investigates’ Amy Davis to ask if landlords can require tenants to pay for services they don’t want.

No description available

Abandoned CVS store in Cypress becomes illegal dumping ground, residents frustrated

Read full article: Abandoned CVS store in Cypress becomes illegal dumping ground, residents frustrated

As CVS continues to scale its brick-and-mortar presence—closing more than 900 stores nationwide over the past two years—some of the shuttered locations are now creating a new kind of headache for Houston-area communities.

No description available

Breaking down how to file a claim if a Houston pothole damages your car

Read full article: Breaking down how to file a claim if a Houston pothole damages your car

While the city does have a goal to repair most potholes within 48 hours of a report, a lot of drivers may give up—and we don't blame them—but we still wanted to give a view on how the claim process works—to find out for ourselves in real-time how, or if, the process works.

No description available

City orders full inspection of Cullen Park Apartments after KPRC 2 investigation

Read full article: City orders full inspection of Cullen Park Apartments after KPRC 2 investigation

Families at Cullen Park Apartments say they’ve spent years living with unsafe and unlivable conditions.

Congressman Al Green is considering filing legislation after what he saw

Houston councilwoman, congressman tour Sunnyside apartment in ‘deplorable’ condition, demand change

Read full article: Houston councilwoman, congressman tour Sunnyside apartment in ‘deplorable’ condition, demand change

A day after residents exposed deplorable living conditions at a Houston apartment complex, federal and local elected officials saw the problem firsthand.

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Houston recycling delays continue despite city promises, residents say

Read full article: Houston recycling delays continue despite city promises, residents say

Mayor John Whitmire has assured residents that the City of Houston is working to address the concerns, but some delays are still persisting.

No description available

Towering storm-damaged trees threaten Houston homes as hurricane season begins

Read full article: Towering storm-damaged trees threaten Houston homes as hurricane season begins

Residents in Houston’s Northview subdivision are facing growing concerns over hazardous trees as hurricane season begins, with property owners caught in a bureaucratic tangle over maintenance responsibility.

NEWS HEADLINES


FILE - California Gov. Gavin Newsom speaks during a news conference Thursday, Aug. 14, 2025, in Los Angeles. (AP Photo/Marcio Jose Sanchez, File)
1 hour ago

Fight over new US House districts in California could turn on advertising edge in closing days

Read full article: Fight over new US House districts in California could turn on advertising edge in closing days
First lady Melania Trump turns from the podium after speaking in the Grand Foyer of the White House, Friday, Oct. 10, 2025, in Washington. (AP Photo/Alex Brandon)
1 hour ago

Author Michael Wolff sues Melania Trump, saying she threatened $1B suit over Epstein-related claims

Read full article: Author Michael Wolff sues Melania Trump, saying she threatened $1B suit over Epstein-related claims
FILE - Tesla vehicles line a parking area at the company's Fremont, Calif., factory on Tuesday, Aug. 5, 2025. (AP Photo/Noah Berger, File)
54 minutes ago

Profits at Musk's car company plunged again last quarter even as it sold more vehicles

Read full article: Profits at Musk's car company plunged again last quarter even as it sold more vehicles
President Donald Trump speaks as FBI Director Kash Patel, Attorney General Pam Bondi, and Deputy Attorney General Todd Blanche listen during an event in the Oval Office at the White House, Wednesday, Oct. 15, 2025, in Washington. (AP Photo/John McDonnell)
1 hour ago

Trump says he's owed a 'lot of money' over federal probes. Here's how the government could pay him

Read full article: Trump says he's owed a 'lot of money' over federal probes. Here's how the government could pay him
’2 Helps You’ troubleshoot issues with new meter lids

Houston water customers can’t open new water meter boxes, here’s how to do it

Read full article: Houston water customers can’t open new water meter boxes, here’s how to do it

If you get an unexpected high-water bill, one of the first things you should do is check your meter and make sure you don’t have a leak. But several of you have reached out to “2 Helps You” because you can’t get the lid off of your new meter box.

No description available

Aldine family dealing with massive bee, wasp invasion calls on 2 Helps You to assist

Read full article: Aldine family dealing with massive bee, wasp invasion calls on 2 Helps You to assist

A family battling an ever-growing bee and wasp infestation in their home reaches out to KPRC2 for help eliminating thousands of dangerous bees from their home.

No description available

Houstonians have SNAP benefits stolen, used at Chicago store. Owner says he’s not the suspect

Read full article: Houstonians have SNAP benefits stolen, used at Chicago store. Owner says he’s not the suspect

SNAP benefits meant to help feed Houston families are ending up in the hands of the wrong people and being spent a thousand miles away in the Chicago area.

The Texas Health and Human Services Commission notified another 33,529 individuals that their personal information was compromised in a privacy breach.

Texas Health and Human Services adds 30K+ to data breach that spans nearly four years

Read full article: Texas Health and Human Services adds 30K+ to data breach that spans nearly four years

Tens of thousands of Texans are now being told their data was part of a privacy breach that dates back to 2021.

‘At this point, there’s no excuse for it.’

‘Buffet for fraudsters’: SNAP cards lack security measures to protect benefits, experts say

Read full article: ‘Buffet for fraudsters’: SNAP cards lack security measures to protect benefits, experts say

The cards used by millions of Americans to purchase food for their family don’t have modern security features, experts say.

No description available

3 quick ways Houston residents can protect senior family members from fraud

Read full article: 3 quick ways Houston residents can protect senior family members from fraud

Fraud and theft targeting seniors is a growing concern, and many people reach out to “2 Helps You” for guidance. It can be challenging to discuss financial safety with family members, but there are steps that can be taken to help protect them.

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At KPRC, we are committed to informing and delighting our audience. In our commitment to covering our communities with innovation and excellence, we incorporate Artificial Intelligence (AI) technologies to enhance our news gathering, reporting, and presentation processes. Read our article to see how we are using Artificial Intelligence.


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