Porter – Residents in the Woodridge Forest neighborhood of Porter are demanding answers as they continue to grapple with brown, gritty water flowing from their taps. Many say the issue has disrupted their daily lives, leaving them frustrated and distrustful of their water supply.
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Brandy Hudson, a resident of Woodridge Forest, invited KPRC2’s Re’Chelle Turner and Jason Youngblood into her home to showcase the problem firsthand.
“It’s clear today, but other days it’s brown, so we never really know,” Hudson explained.
She, like many of her neighbors, is fed up with the inconsistent water quality. Hudson showed us her washing machine, which she says has been stained by the water.
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“We bought this two years ago. It was brand new. And now, look at the tray where the water comes out. I’ve scrubbed and scrubbed, but the rust won’t come out. It’s staining our clothes and the appliances. It’s disgusting,” she said.
The water has impacted more than just her appliances. Hudson believes it has damaged her hair, forcing her to rely on jugs of bottled water for washing.
“One is to rinse, one for shampoo, and one for conditioner. This is what I have to go through,” she explained.
The utility company, Inframark, says minerals in groundwater from aquifers are to blame for the discoloration. In response to resident complaints, crews have been flushing water lines as a temporary solution. After our initial story aired on Thursday, residents sent in videos of workers addressing the issue.
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Inframark President Todd Burrer said engineers are reworking the system’s flow and expect to resolve the issue within 30 to 60 days. However, Hudson and other residents remain skeptical.
“Based on their track record, I don’t [think it will be fixed]. And that’s what concerns me. They need to be held accountable and fix the problem,” Hudson said.
Meanwhile, several residents are exploring legal action against Inframark.
Turner also reached out to a water testing company for an analysis of the water quality but is still waiting to hear back. As the situation develops, residents continue to push for a permanent solution to restore their confidence in their water supply.